CUSTOMER CARE
Freddie Fox and Co has recently undergone a re-brand. It’s taken many hours of designing and carefully chosen patterns and each fabric has been chosen because of its uniqueness and high quality. I’m very proud bring you this very special collection called “Colour your Adventure”. I believe that children’s clothing should be as unique as the person wearing it and bright, bold and unique is what makes our clothing stand out in the crowd.
My aim is to make sure you are all happy with your hand made items and want you to do a happy dance when you receive them just like I do when I get your order!
PRIVACY POLICY
Your privacy is very important to us and we will only use your shipping and billing address, and contact information:
- To communicate with you about your order – Your details are not shared with anyone else.
- To fulfill your order – The address supplied at the time of order.
- For legal reasons (like paying taxes)
Your data is stored in a safely and not shared with any other parties.
If you have subscribed to our mail list or blog you will received carefully crafted messages bringing you the latest offers and updates. You can un-subscribe at any time (the option is at the bottom of each email sent) and your email address will not be shared with third parties.
Payments
We use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy PayPal or Braintree: Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
WHOLESALE INQUIRIES
Please get in touch to discuss any wholesale inquiries
PAYMENT METHODS
– PAYPAL